Returns & Refunds

Food items are not returnable and all food products sales are final.

That said, things happen, and if your food order arrives damaged, contact us at info@ombrato.com within 3 days of receiving your order.  We will work things out.

Unused non-food items are returnable. 

To make a return please contact us first at info@ombrato.com within 7 days of receiving your order.  All returned items must be unused in original package with tags. We can exchange or refund using the original payment method.

All returns are subject to the discretion of ombrato.com